To qualify as an emergency it MUST be an actual emergency. Below is a partial list of what is acceptable:a)     burst pipes, water running and damaging floors, walls, ceilings, etc.;b)    a furnace out in below 32 degree weather for more than an hour;c)     a collapsed wall or ceiling;d)    a fire or flood; ore)     an electrical problem so significant as to cause imminent harm or death.
     The following is a partial list of items that are not considered an emergency:a)     clogged or slow drains;b)    faucets dripping;c)     a leaking roof;d)    appliances that won’t work; ore)     a light or switch  or outlet that won’t work

a) burst pipes, water running and damaging floors, walls, ceilings, etc.;

b) a furnace out in below 32 degree weather for more than an hour;

c) a collapsed wall or ceiling;

d) a fire or flood; or

e) an electrical problem so significant as to cause imminent harm or death.

     The following is a partial list of items that are not considered an emergency:

a) clogged or slow drains;

b) faucets dripping;

c) a leaking roof;

d) appliances that won’t work; or

e) a light or switch  or outlet that won’t work